Trusted, compliant, and discreet

Professional Collateral Recovery for Lenders & Leasing Companies

With offices in Hallsvile, Texas and Nacogdoches, Texas, we deliver fast, lawful repossessions across East Texas—combining experienced agents, precise skip tracing, secured storage, and clear documentation so your assets are protected and your files are audit-ready.

Licensed & Insured
FDCPA/CFPB Aware
24/7 Field Operations
Nighttime vehicle lot with security lighting
East Texas Coverage Compliant Procedures Photo/Condition Reports

About East Texas Collateral Recovery

We’re a results-driven recovery agency serving banks, credit unions, finance companies, and law firms throughout East Texas.

Our mission is simple: protect your lien while protecting your brand. We operate with professionalism, documentation discipline, and a safety-first mindset. From first contact to secure transport, every step is guided by compliance, de-escalation, and clear communication. You get accurate updates, clean paperwork, and a smooth path to remarketing.

CFPB/FDCPA aware processes & industry best practices
Photo & condition reporting on every recovery
Secured, monitored storage with controlled releases
Secured yard and equipment imagery

Our agents are trained for urban, suburban, and rural recoveries across East Texas, including after-hours and private property situations where lawful access and documentation are essential.

Core Services

Tailored for lenders, lessors, and legal partners who expect speed, accuracy, and compliance.

Automotive Repossession

Voluntary and involuntary recoveries for passenger vehicles and light trucks. Clean chain of custody with photos, keys, and condition notes.

Commercial Assets & Equipment

From service vans and trailers to specialty gear and machinery. Coordinated transport and secure storage available.

Skip Tracing & Locates

Data-driven locates, neighbor canvassing, workplace verification, and field intel to shorten time-to-recovery.

Secure Storage & Releases

Monitored yard, controlled releases by appointment, and documented personal-property handling.

Compliance & Reporting

Time-stamped photos, condition reports, and assignment updates aligned with client and regulatory requirements.

Transport & Remarketing Support

Coordination with auction partners, locksmith support, and lien-holder documentation to speed disposition.

What Clients Say

Consistent communication, clean files, and on-time results.

“Fast turn-around and excellent documentation. Their updates were clear and our legal team had everything needed for audit. We’ll be assigning more work their way.”
KB
K. Barnes
Regional Collections Manager
“They found a difficult account we’d sat on for weeks. Professional contact, no drama, and the condition report made remarketing simple.”
JM
J. Martinez
Credit Union Lender
“Great communication and fair release process. Our internal compliance review passed without changes. Highly recommend for East Texas files.”
AS
A. Singh
Recovery Department Lead

Contact US

Tell us about the account. We’ll reply quickly with next steps and a documentation checklist.

Send a Message

We typically respond the same business day.

Contact Information

Office
Hallsville, TX
Phone
(844) 800-ETCR • 24/7 field operations
Hours
Office: Mon–Fri 8:00a–5:00p (CT)
Releases by appointment • Field Ops 24/7

For storage releases, please bring valid photo ID and proof of ownership/authorization.